Privacy Policy

Introduction

Damien Duff Electrical is committed to protecting your privacy and handling your personal data in a transparent and secure manner. This Privacy Policy explains how we collect, use and protect your information when you use our website or contact us for electrical services.

By using this website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect and process the following information:

1. Name and contact details (such as phone number and email address)
2. Information submitted through contact or quote forms
3. Details about the services you request
4. Website usage data (such as pages visited and interactions)

How We Use Your Information

We use your information to:

1. Respond to enquiries and provide quotes
2. Deliver requested electrical services
3. Improve our website and services
4. Communicate with you regarding your project

We only collect and use data that is necessary to provide our services effectively.

Legal Basis for Processing

We process your personal data based on:

1. Your consent (when you submit a form or contact us)
2. Contractual necessity (to provide electrical services)
3. Legitimate interests (to improve our services and website)

Data Sharing

We do not sell, rent or trade your personal information.

We may share your data with trusted third parties only when necessary, such as:

1. Service providers supporting website functionality
2. Legal or regulatory authorities when required

Data Storage & Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse.

Your data is stored securely and only retained for as long as necessary to fulfil the purpose for which it was collected.

Your Rights (GDPR)

Under data protection laws, you have the right to:

1. Access your personal data
2. Request correction of inaccurate data
3. Request deletion of your data
4. Object to or restrict processing
5. Request data portability

To exercise any of these rights, please contact us using the details below.

Cookies

Our website may use cookies to enhance user experience and analyse website traffic.

Cookies are small files stored on your device that help us understand how visitors interact with our website.

You can control or disable cookies through your browser settings.

Third-Party Services

Our website may use third-party tools (such as analytics or embedded content). These services may collect information in accordance with their own privacy policies.

We recommend reviewing their policies for more details.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact Damien Duff Electrical via the website contact form or phone.